FAQ’s

You can find the answers to most of our commonly asked questions below. If you can not find the answer you need, please get in touch on our Contact page.

Where exactly is the centre?

New premises full address: 120 Stanstead Road, Forest Hill, SE23 1BX. We are on the South Circular near Topps Tiles and Maplin (5mins walk take a right outside Forest Hill train station and follow the main road a few bends past Co-op and Topps Tiles, we are around the corner, blue building on right hand side). Buses 122 & 185.

Where can I park?

Free parking on side roads all around the centre (side access is for residents/units only).

What type of massages do you offer in Forest Hill?

We have a range of therapists offering deep tissue massage; sports massage; holistic massage; aroma heated massage; caribbean heated massage; pregnancy massage; soothing foot massage; indian head massage. See Treatments page. The massages start from:

30 minutes – for specific areas such as back, neck, shoulders, legs, indian head

45 minutes – general maintenance, quite nice to have for specific areas then relaxation time at the end. Most people go for full back.

60 minutes – most people go for a one hour massage as it can help to relax, destress and balance you by doing a full back and front treatment. Sometimes the therapist will concentrate on full back from the head to the feet, so just let your therapist know what your preference is.

90 minutes or 2 hours – for total body detox, pampering, relaxation treat and sleep!

Do you do Pamper packages?

Yes, see the Offers page for all the pamper deals. If you require something else, please email us your request so that we can tailor it to suit your needs. We will require a deposit for treatments that are longer than 1 or 2 hours for each person.

What payment method do you use?

We take debit or credit card (not American express) or cash or cheque.

Do you have pram/buggy and/or wheelchair access?

There is enough space at the door to come through (though larger chairs may not fit). We are now on the ground level floor.

How much notice should I give if I need to cancel?

We need 24 hours notice to cancel or reschedule otherwise a 50% charge may be incurred. No show and the full charge will be incurred for your treatment. We take our therapists time seriously, so we hope you understand. Please call us if you are running late but note that we may not be able to offer you the total time if we have other bookings in place.

What should I wear to a massage treatment?

Just wear comfortable clothing, something you don’t mind putting back on after a relaxing time, so nothing too constricted. Also if you are doing treatments such as Body Stretch or Shiatsu, then wear leggings or tracksuit for stretch and manipulation.

What about after a treatment?

If you bruise easily or have sensitive skin, please let the therapist know in advance.

Waxing

Please do not use the sauna or have a hot shower or use a sunbed after waxing. The use of aloe vera gel can ease any discomfort as necessary.

Deep Tissue or NSRT

Clients find it useful to soak in a warm bath after a treatment ideally with some epsom salts to ease the work done to the muscles and give the muscles a chance to rest & relax.